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Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the surpriseMystyle website, services, and all product purchases. By browsing our site, placing orders, or using our services, you agree to abide by these Terms in full.
1. General Rules
All content on this website, including texts, graphics, logos, and product designs, is the property of surpriseMystyle. No content may be copied, reproduced, modified, or used for commercial purposes without our written permission. You agree to use this website only for lawful personal shopping activities and will not engage in any behavior that may damage, interfere with, or disrupt the website operation.
2. Order & Payment Terms
When placing an order, you confirm that all provided information (name, address, contact details, payment information) is accurate and complete. All displayed product prices are final and include applicable taxes unless otherwise stated. We reserve the right to adjust product prices, correct pricing errors, or cancel invalid orders due to system errors, fake transactions, or abnormal purchasing behavior. All payments must be completed via our supported payment methods before order processing.
3. Shipping & Delivery
We arrange product shipment within standard processing days after payment confirmation. Delivery time is an estimated timeframe and may be delayed due to logistics, weather, customs, or other uncontrollable factors. We are not responsible for shipping delays caused by third-party logistics or international customs clearance procedures.
4. Return & Refund Rules
All return requests must comply with our official Return & Refund Policy. Customers are required to send returned items to our designated return address: 137b Dyer St, Suite 3, Columbia, TN 38401, United States (Recipient: Hong Chen, Phone: 19175368280). Only unused, unwashed, and tag-intact products are eligible for refund or exchange. Customers bear all return shipping fees unless the return is caused by our product quality error or wrong delivery.
5. Intellectual Property Rights
All printed patterns, original designs, and brand elements on our apparel products are protected by intellectual property laws. Any unauthorized imitation, piracy, resale, or commercial exploitation of our designs is strictly prohibited. We reserve all rights to pursue legal liabilities for intellectual property infringement behaviors.
6. Third-Party Links
Our website may contain links to third-party platforms for payment and logistics services. We have no control over third-party websites and assume no responsibility for their content, privacy policies, or service quality. Your use of third-party services is at your own risk.
7. Policy Updates
We reserve the right to update these Terms of Service at any time without prior notice. The revised terms will take effect immediately after publication on our website. Your continued use of our website and services after updates constitutes acceptance of the latest terms.
8. Contact
If you have any questions regarding these Terms of Service, please contact us through our official website support channel.
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